FAQ

We're here to help

Our priority is to ensure you make the right decision about your future.

Dystlegh Grange is a supportive, independent living community for people over 65. It offers 37 fully furnished open-plan studio or apartment suites in a friendly, neighbourly environment. Residents enjoy privacy, companionship, and as much support as they need.

Is Dystlegh Grange regulated?

Yes. Dystlegh Grange is regulated by the Care Quality Commission (CQC) and holds an **“Outstanding”** rating.

What kind of support is available?

These are a means for you to control the range, manner and cost of support. Your own expectations, needs and preferences determine the option you should go for. In principle, the less support requested or expected, the less the cost. Very rarely does the chosen Option change but for peace of mind the Option can be secured in your Tenancy Agreement. Advice and assistance in interpreting these Options is available when considering your choices.

What are the costs?

Fees are directly related to:-

The suite you chose
The level of support you require

Accommodation, personal care and dining costs are all included. Other than personal items such as newspapers, hairdressing, private chiropody etc, no extra costs are involved. The Grange offers truly excellent value for money. However, it is appreciated that over the years fees add up to a substantial amount, therefore we understand you may wish to seek financial advice.

What about my Doctor, medication, my personal healthcare etc?

Unless you are moving out of your normal area, we presume that you will remain under your own Doctor. There are 3 well regarded local GP’s surgeries to chose from if you did wish to change Doctors we can provide this information and support with registering with a GP. All the benefits of the NHS are available to everyone living at the Grange. We are also on hand to assist you with all of your medication and have wide knowledge and can offer support in this area. The organisation and quality of the care services at Dystlegh Grange are nationally recognised and we always strive to assist someone in achieving the best health they can achieve.

All suites have a telephone line installed and you can be connected to BT, with your very own telephone number, if you wish.

What meals are provided?

All meals are freshly prepared and served in attractive dining areas. A Daily Menu and Larder Menu offer variety. Residents usually enjoy breakfast in their suites and other meals communally.