Our Care
Tailored care & support
Our staff bring warmth, compassion, and professionalism to everything they do. Many have been with us for years, forming a close-knit team whose skills, experience, and personal dedication create a culture of trust and belonging. This continuity of care ensures that residents feel valued and understood, not just as individuals with needs, but as people with unique stories, preferences, and aspirations.
We believe that everyone deserves to live in comfort, dignity, and security, while maintaining as much independence as possible. That is why our approach to care is highly personalised. We take time to understand what matters most to each resident, then adapt our support to suit their lifestyle, choices, and changing needs. Through our flexible Support Options, residents and their families have the freedom to select the right level of assistance, balancing independence with reassurance, and ensuring the best value along the way.
Some senior members of the team are “Champions” in the following specifically focused areas:
& Diversity
Prevention
Marshall
Awareness
Prevention Control
Viability
Life Care
Protection
Activities
First Aider
Health
Our dedicated care team are able to provide the level of service we are proud of due the constant support of our colleagues in other departments at Dystlegh. All delivering the highest standards to ensure our residents have come to expect.
We also understand the importance of connection and fulfilment. That is why we offer a wide variety of engaging social activities, events, and opportunities to share interests with others. From lively gatherings to quiet hobbies, residents are free to take part as much or as little as they wish. This choice ensures that life at Dystlegh Grange is never institutional, but always personal, enriching, and flexible.
Exception eating
Mealtimes are an important part of our community, encouraging both good nutrition and the enjoyment of shared company. Our menus are thoughtfully designed to reflect the changing seasons, bringing variety and inspiration to the dining experience. Every two months, residents are invited to share their ideas at menu-planning meetings, ensuring that personal favourites and new suggestions are included.
Wherever possible, ingredients are sourced locally. We are delighted to consistently hold the highest 5-star Food Standards Agency rating.
Our promise is simple
Whether it’s sharing time with others, enjoying the privacy of your own apartment, or having the reassurance that help is close at hand, we strive to make every day meaningful. This is not just a place to live – it is a place to feel at home.